Help & FAQ
Answers to common questions, guides, and troubleshooting tips
Company User Guide
Step-by-step instructions for all staff — interactive and downloadable PDF
Getting Started
Logging Activities
Medical Episodes & Seizure Management
Reports & Data
Team & Permissions
Goals Tracking
Incident Reports
Funding Quotes
Plans & Budgets
Governance, Branding & Documents
Notifications & Action Centre
Complaints, Feedback & Continuous Improvement
Budget & Invoicing
Ask Behaviour Trackr (AI Reporting)
Push Notifications & Staying Logged In
Account & Data Deletion
You have the right to request deletion of your account and all associated data at any time.
Our dedicated data deletion page explains exactly what data is deleted, what may be retained for legal compliance, and the steps to submit your request.
View Data Deletion Policy and Submit RequestReport a Bug
Found something that isn't working? Let us know and we'll look into it.